So we decided to ditch trying to get an answer from the home warranty people and just paid to have the air fixed on our own. If they happen to come back and say that our appeal is approved we will try to get them to reimburse us, but I am not holding out too much hope. Our realtor is now working on the case for us as well, she was gone for the first three weeks of the ordeal, but it doesn't matter to me anymore, we have air and can move and that's all that matters.
We will definitely be moved in by this weekend, Lord willin' and the creek don't rise, lol!
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